Refund policy

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, please contact us at contact@justthinkltd.com
We’ll provide return instructions.

Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect.

Restocking Fee
There is no restocking fee. You will receive a full refund for the returned item (excluding shipping, unless the return is due to damage or our error).

Damages and Issues
Please inspect your order upon receipt and contact us immediately at contact@justthinkltd.com if the item is defective, damaged, or incorrect, so we can make it right.

Exchanges
We accept exchanges within 30 days of delivery. Please contact us to arrange the exchange process.

Refunds
Once we receive and inspect your return, we will issue a refund to your original payment method within 5 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.